What’s the difference between my old electric meter and the new “advanced” one?
Entergy Arkansas is in the process of converting to an advanced meter system. Where the old meters required a monthly in-person reading, the new meters communicate usage information to the company through a new wireless system every 15 minutes. Customers can access this almost-real-time data online. Advanced meters also provide quicker and more accurate detection of outages.
After a storm last spring my power was out, but the neighbors across the street had electricity. How can this be?
While electrical circuits sometimes run parallel to roadways, this is not always the case. When your neighbor’s power is on but yours is not, it is because you and they are on different circuits, and linemen are still working on repairing yours.
Does Entergy Arkansas offer solar power?
Entergy Arkansas actually is the largest provider of solar power in Arkansas with utility-scale solar centers online in Stuttgart and Lake Village and others on the way. All customers receive power from these plants, but we also offer limited subscriptions for specific blocks of solar power, helping customers save money and meet renewable-energy objectives.
I hear Entergy Arkansas has a program that will help me use less electricity. True?
Entergy Solutions has 14 energy efficiency programs for customers from residential to large industrial. We offer services and incentives to help customers save energy. To inquire about a no-cost energy audit of your home, visit EntergySolutionsAR.com or call 877-212-2420.
Why don’t you bury all the power lines?
Installing new lines underground costs up to 14 times more than overhead. Converting overhead to underground costs considerably more than that, and doing so would result in dramatically higher electric bills. Also, while underground lines are protected from weather, they are vulnerable to other threats, such as digging. Finding and repairing faults underground is considerably more difficult than with overhead lines, so underground-related outages tend to last longer.
How does Level Billing work?
Level Billing is based on a rolling average of 12 months of usage. Every month that average is re-calculated and adjusted slightly based on your usage trends. The result is that all bills are roughly the same throughout the year. No surprises!
I’m a high school senior who doesn’t plan on going to college. Any chance I could become an Entergy lineman?
Yes. We frequently have openings for line workers throughout our service territory. We train on the job through a four-year apprenticeship program. Great pay, great benefits, great company. If interested, check for openings at entergy.com/careers.