By Lauren McLemore
For the average person, the gift of hearing is an everyday privilege that often goes unacknowledged. But for many, being able to hear clearly can be life-changing in a variety of ways.
Little Rock Audiology Clinic has been serving those with hearing needs in Arkansas since its founding in 1991, providing hearing care services to patients from birth to older than 100. The purpose of audiology is to determine whether someone can hear within the normal range, and if not, which portions of hearing are affected, and to what degree, so the appropriate recommendations can be provided.
From hearing and dizziness evaluations to hearing aid sales and services, the private practice clinic meets a variety of needs for its patients, some of which have been with the clinic for more than 20 years. Maintaining these relationships and preserving patient connection is a priority for the clinic, which has had the same office manager for over 14 years.
Owner Tracy Van Es, Au.D., actually began her career with the clinic in 2001 as the office manager while still pursuing her degree. After obtaining her master’s degree in May 2004 and her Doctor of Audiology in 2006, Dr. Van Es took all of her clinical training under the previous owner and bought the business from her at the end of 2017.
Since purchasing the clinic, Dr. Van Es has worked every day to better the lives of each patient who walks through the door with the goal of making their lives easier and more enjoyable through access to things that help them hear more clearly.
Lack of hearing isn’t just frustrating — it also has an impact on many other emotional areas of life such as stress including constantly misunderstanding what was said at work or in social circles as well as having trouble talking on the phone.
“So many people can become socially withdrawn or even depressed when they can’t hear the world around them. No one should ever have to live like that … not if I can help it,” Dr. Van Es says.
Dr. Van Es lives and works by the motto, “Life is worth hearing,” and for patients who need help to hear clearly, she hopes that their personalized experience with Little Rock Audiology is able to provide them with the perfect aids for them — ones they would never want to live without.
“Hearing aids have gotten negative reviews at times, but technology has increased so much [that] I urge every patient to give them a try for themselves and not base their opinions off of someone else’s experience,” Dr. Van Es says.
Personalized patient experience is a priority for the clinic with each visit containing more than just medical care conversation, but rather talks of life, faith, hunting, fishing, fashion and many other things. An office visit with Dr. Van Es is guaranteed to feel as if you were part of her family. It’s this level of customer service and relationship being just as important as providing supreme audiological care that makes the clinic the incredible, patient-prioritizing business that it is today.
500 S University Ave., #405, Little Rock, AR 72205 • 501.664.5511 • littlerockaudiology.com