Brashears is a beloved third-generation, family-owned furniture store with three locations in the Ozarks and roots that go back all the way to 1935.
Susan and Doug Brashears both grew up in Springfield, Mo. They both lived and worked in Dallas during the 1980s, but later moved back to the Ozarks, where they eventually returned to furniture retail. The pair took over the family business in 1991.
The store has been a staple for furniture buyers in the region because of the unique shopping experience and unique mix of products. However, to them, no product is worth more than the people in the store, from the loyal customers who have been regulars for decades to the employees who are practically family.
“We think our people are our most important asset. It doesn’t matter if you have a great selection and great values, if you don’t have good people you fail, and we believe we have the best,” the owners say. “We have many long-term employees who have worked at Brashears most of their adult lives and they are truly part of our family.”
A big part of the shopping experience is the knowledge of the staff. Because of this, Brashears is able to offer top-notch, in-store complimentary design and decorating services, which has been a huge hit with customers over the years.
It’s the product quality and team effort that led to the store’s selection by the National Home Furniture Association as the National Retailer of the Year and its selection by ABC’s Extreme Home Makeover to participate in both the Joplin Makeover and the Camp Barnabas Makeover.
Just like its motto says, Brashears is “just a little store that got way outta hand,” in all the best ways.
